The Ez Creeper Company Inc. warrants the Ez Creeper mechanical and hydraulic components against manufacturing and material defects, excluding normal wear and tear, for a period of two years from the date of purchase.
To make a warranty claim, please contact us at firstname.lastname@example.org with an explanation of the complaint, including photographs of the defective merchandise. Note that our warranty does not apply to: (a) commercial/industrial or institutional customers, or (b) damage caused by misuse, abuse, negligence, alteration, or natural disasters.
Defective items shall be returned and shipped with all shipping/freight pre-paid by the customer.
Depending on the nature of the defect, we may choose to provide you with either replacement parts that you will install or a replacement creeper. If we cannot readily and quickly provide you with a solution, we may elect to refund the purchase price.
During the warranty period, any liability shall not exceed the purchase price of the product. Once the warranty expires, all liability will be terminated. No other warranties are expressed or implied.
Warranty applies to Canada and the continental U.S. only.